Refund policy

We accept returns for damaged or defective products within 7 days of delivery.

To request a return or refund, please contact us at info.zivto.store@gmail.com with your order details and photos of the issue.

Items must be unused and in their original condition.

Refunds are processed after inspection and approval of the returned item.

Certain products may not be eligible for return due to hygiene or supplier restrictions.